Terms & Conditions

Effective date: 10/21/2026

Welcome to Enchanted Bloom LLC. By using our website or buying our goods, you agree to the terms below. Short and painless, like all our paperwork.

Ordering and availability

We are a working homestead, not a warehouse. Goods are hand-poured in small batches. Availability depends on the wax, the weather, and the mood of the animals.

Damaged in shipping

Sometimes the postal service has opinions. If something arrives broken, send us a photo within 30 days of the shipping date to contact@enchantedbloomnm.com. We'll send a replacement. Keep the broken one — we don't need it back, and the Familiars don't inspect evidence.

Refunds

Prefer a refund over a replacement? That's fine too. Tell us within 30 days of delivery and we'll sort it out. Otherwise, all sales are final on opened products. If something's wrong with your order, talk to us. We're reasonable people who want to work with you.

Shipping

We currently ship within the United States only. Orders ship within 5–7 business days, unless we're waiting on curing times — we'll let you know. You will receive tracking when your package leaves the coop.

Use of our products

Our wax melts are for warming, not eating. Keep them away from children, pets, and anyone who mistakes wax for candy. Yes, the Familiars are adorable. No, they do not endorse snacking on their likeness. Use melts only in an appropriate electric or tealight wax warmer, per your warmer's instructions.

Liability

Our products are provided "as is." To the fullest extent permitted by law, Enchanted Bloom LLC is not liable for damages arising from misuse of our products, warmer accidents, or decisions made under the influence of extremely pleasant-smelling rooms.

Changes

We may update these terms as the business grows. The current version always lives on this page.

Contact

Enchanted Bloom LLC — contact@enchantedbloomnm.com — Central New Mexico.